Medical administrative assistant

Work setting

• Clinic

Responsibilities

Tasks

• Interview patients to obtain case histories
• Schedule and confirm appointments
• Complete insurance and other claim forms
• Maintain filing system
• Perform general clerical work, such as order supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Supervise and train other staff in procedures and in use of current software
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• MS Word
• Electronic mail
• MS Excel
• MS Windows

Area of work experience

• Charts, tables, graphs and diagrams
• Contracts
• Correspondence
• Financial statements
• Invoices
• Manuscripts, publications or theses
• Reports and records
• Statistics

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Large caseload

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player