Sales Associate

Responsibilities

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, financing and purchase process
• Keep current on all assigned daily tasks for customer communication.

Knowledge and Skills

• Exceptional customer service skills, including interpersonal communication and rapport building.
• Active listening to best determine a customer’s wants and needs.
• Persuasiveness to convince customers to make a purchase.
• Confidence to create a positive impression on customers.
• Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership.
• Organization and time management to handle many different customers, including past customers, at once.
• Knowledge and passion for vehicles.