LORACHE GROUP RECRUITMENT FOR CALL CENTER AGENT 2021 APPLY NOW

Advertisements

Lorache Group Recruitment for Call Center Agent 2021 Apply Now: This page will guide you on the latest information about how to apply for Lorache Group job offers in Nigeria for graduate and undergraduate. In this article, you’ll learn about the company description, application skills, requirements and qualifications. Interested applicant should follow the lead outline below for a successful application.

LORACHE GROUP RECRUITMENT FOR CALL CENTER AGENT 2021 APPLY NOW
Lorache Group – Our client, an Internet Service Provider (ISP) Conglomerate is searching for a qualified candidate, an active and vibrant individual with good communication skill and exceptional unique attributes, to fill the position below:

Advertisements

Job Title: Call Center Agent
Location: Lagos
Job Description
Deliverables:

LORACHE GROUP RECRUITMENT FOR CALL CENTER AGENT 2021 APPLY NOW

Ensure high level of Customer centric attitude to provide resolution to customer concerns
Ensure that calls are answered within defined threshold of 20 seconds
Handle Customers compliant, request and queries via inbound calls
Emphasis on first level trouble shooting and concern redressal
Maintain and build lasting customer relationships by ensuring concern attended are resolved
Build customers’ interest in products and services for all queries been attended
Validate customers’ contact details and share update require with supervisor
Ensure relevant communication, records and data are updated and recorded
Identifies and escalate situations requiring urgent attention to appropriate department
Prepare daily activities reports and share with TL / Supervisor and HOD
Requirements

Computer knowledge
Internet and Tech savvy
Customer query resolving skills
Sales Acumen
Customer focus
Excel knowledge(MUST)
Language Speaking:

Hausa, Igbo, Yoruba and English
Qualification: Relevant Company Experience Preferred, Graduate / Post Graduate
Experience: 1-3years
CLICK HERE for more information.

LORACHE GROUP RECRUITMENT FOR CALL CENTER AGENT 2021 APPLY NOW

Shortlisted Applicant Update
If you’ve been shortlisted, then you’ve got your foot in the door. And it’s time for you to shine at the final stage – the interview.

However, it could be a telephonic, Skype, or face-to-face interview. And this is depending on the employer. When shortlisted:

Endeavour to get information about the company.
Also, ensure you have a clear vision. Try to figure out why you want the specific position. And how you would be a good fit. Also, go through your application.
Additionally, be interactive. It’s an interview, not an interrogation. There is much more to you than your resume.
The practice goes a long way. Thus, take mock interviews with your friends or practice speaking before a mirror.
It’s rare, but sometimes you do get an offer letter directly based on your application. You start planning the celebration, but remember some points before you go into that party mode: Get it in writing.
Also, go over the written offer in detail. And make sure all important details are mentioned and ask questions if you don’t understand anything. Such as work profile, start date, duration, and stipend, etc.
Send a thank-you letter to the employer, once you accept the offer.
Also, follow up with an e-mail confirming your start date and expressing your enthusiasm for your new role.
However, we believe this information on Lorache Group Recruitment for Call Center Agent 2021 is helpful to you? Why not share it with your friends out there by clicking on the share button on this website.

You can as well subscribe to be updated for further information concerning this topic.
Kindly provide us with your phone number and email address in the comment box below.

Advertisements

What’s your take on Lorache Group Recruitment for Call Center Agent 2021?